Customer Service

Customer Service
For customer service inquiries, please contact us at Returns can be mailed to: customersupport@gopreemies.com

Contact Us
Millman Publishing Group
21484 Kenwood Avenue
Rocky River, Ohio 44116

Publisher
publisher@gopreemies.com

Author
author@gopreemies.com

Illustrator
illustrator@gopreemies.com

Shipping
Millman Publishing Group ships books via US Postal Service domestically and via USPS and FedEx internationally. FedEx shipment can be arranged domestically by request. Timing for book purchases is 3 to 5 days. Books gifted to NICUs are shipped once per week, usually on Fridays, by USPS.

For returns, we are able to refund the price of the book, but not the shipping costs. Please make sure the returned product is carefully wrapped and provide a tracking number for all return items as we are not responsible for lost items sent to our facility.

Returns
Returns can be mailed to:

Millman Publishing Group
Attn: Returns
21484 Kenwood Avenue
Rocky River, Ohio 44116